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Location & Hours

Business Hours

  • Monday to Friday: 8:00 AM - 5:30 PM (Lunch 1-2 PM)
  • Saturdays: 8:00 AM - 1:00 PM
  • Sundays & Holidays: Closed

Contact Details

Address: Diagonal 50 C # 46-18, Belchite Rionegro-Antioquia, Colombia
Phone Line: 302-838-0603
General Email: nvelingenieria@gmail.com
Instagram: @nivel.arquitectura

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Your Questions Answered

Frequently Asked Questions

Find quick answers about our quoting process, shipping, delivery times and warranty coverage.

Do you offer coverage and installation outside Rionegro? +

Yes, we provide consulting, manufacturing and installation services throughout the Oriente Antioqueño region and Medellín. For large-scale industrial or commercial projects, we have the logistics capacity for national and international shipping and installation.

How long does manufacturing and delivery take? +

Delivery time depends on the complexity and scale of the project. Standard residential window systems usually take 10 to 15 business days from contract signing and confirmation of final measurements. Complex structures or large-scale special tempered glass may take 3 to 4 weeks.

What kind of warranty do you offer on your products? +

We offer a direct one-year warranty on the airtightness of the profiles and the sealing of the glass (against gasket defects or leaks). Hardware and automatic motors carry the direct warranty of their respective manufacturers (1 to 3 years depending on the chosen brand).

Do you offer maintenance for already-installed façades? +

Yes, we have a team specialized in corrective and preventive maintenance of commercial, residential and corporate windows, including structural sealing against moisture, replacement of rollers and safety locks, and replacement of tempered or thermoacoustic glass panels.